Common Problems Researchers Face When Seeking Bioinformatics Help — and How We’re Different
📌 1. DIY (Do-It-Yourself) Bioinformatics — More Difficult Than It May Seem
The Pitfall
- • Many researchers try to handle bioinformatics themselves — using platforms like DNAnexus or Galaxy, or running open-source tools based on tutorials.
- • These approaches may seem manageable for simple workflows, but real-world projects often require deeper understanding and adaptability.
How We’re Different
- • We combine deep understanding of your biological goals with expertise in bioinformatics tools and methods — no mismatched strategies or blind automation.
- • Every analysis is designed to be scientifically appropriate, computationally correct, and reviewer-ready. We guarantee that the results we deliver are accurate, meaningful, and able to withstand scrutiny.
📌 2. Cheap Freelancers (Including “Companies” That Are Just Freelancers in Disguise)
The Pitfall
- • Many low-cost providers market bioinformatics services without meaningful credentials, a track record, or institutional recognition.
- • Some appear to be bioinformatics companies — with websites, menus, and team pages — but the work is handled by junior or contract staff with little experience.
- • These providers may disappear when you need help with revisions, resubmissions, or clarification.
- • They may also pose concerns around data security and academic integrity.
How We’re Different
- • Established in 2013, we were the first company in the U.S. dedicated to providing broad-spectrum, customized bioinformatics services.
- • Our team includes eight Lead Bioinformaticians with a combined 200+ years of bioinformatics research and development experience.
- • Many of us hold advanced degrees in both biology/biomedicine and computer science, and have served as faculty or bioinformatics core directors at top U.S. institutions.
- • We’ve completed bioinformatics projects for over 180 organizations across five continents, and are consistently trusted by leading academic and industry researchers for our ethical, secure, and scientifically rigorous practices.
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📌 3. Poor-Quality Results = Trouble in Peer or Grant Review
The Pitfall
- • Poor-quality output from DIY workflows, automated platforms, or inexperienced providers often results in generic figures, weak methods, and flawed interpretation.
- • Reviewers quickly detect shortcomings that the original researcher may not have recognized.
- • Reworking low-quality analysis after submission takes more time and effort than doing it properly from the start — and can erode research credibility.
- • Most budget providers offer no support when critical review or revision stages arise.
How We’re Different
- • Our Lead Bioinformaticians each have 30+ peer-reviewed publications and have served as faculty at major institutions.
- • We deliver reviewer-ready results: clear, informative figures, well-documented methods, and interpretation grounded in biological context.
- • We support response-to-reviewer efforts — at no additional charge — even months after delivery.
- • Many of the researchers we support have gone on to publish in high-impact journals or secure competitive grant funding.
👉 Want to see a list of publications we’ve co-authored with researchers we helped? Just ask »
📌 4. Institutional Core Facilities — Overloaded, Slow, and Limited
The Problem
- • Another option some researchers try is their institutional core facility — but most cores are built around data generation, not deep analysis.
- • Bioinformatics services are often limited to rigid workflows handled by junior analysts, with little flexibility or insight into scientific context.
- • Even when experienced analysts are available, high internal demand often leads to multi-month turnaround and limited availability for follow-up.
How We’re Different
- • Our senior team provides expert-level analysis — focused directly on your research, not shared across departments.
- • Turnaround time is typically 2–3 weeks, with full availability for clarification, discussion, and revision.
- • We adjust the analysis as needed based on emerging data trends, reviewer comments, or changing project goals.
- • Researchers receive both deep bioinformatics expertise and responsive collaboration — a rare combination.
📌 5. Opaque Pricing & Budget Creep
The Pitfall
- • Some providers offer hourly-based billing, which may appear affordable — but real analysis often takes longer than expected.
- • Initial quotes from providers may seem reasonable, but total costs frequently climb beyond the approved budget.
- • This creates complications with funders, collaborators, and internal financial planning.
How We’re Different
- • We offer flat-rate, transparent pricing for most projects — based on a clear discussion of your goals and project scope.
- • You’ll know the exact cost before we begin — and we never exceed the quoted price. No surprises. No vague invoices. No billing stress.
- • Transparent pricing supports confident collaboration and smoother administrative approval.
📌 6. Lack of Long-Term Support
The Pitfall
- • Freelancers move on. Platforms offer no help beyond pipeline completion. Institutional staff may change jobs.
- • When you revisit a project months or years later — for reviewer comments, grant updates, or further analysis — critical project context may be lost.
- • You may have to re-explain everything, or worse, redo the entire analysis.
How We’re Different
- • We have been around for 12+ years, and we are still supporting researcher projects initiated years ago.
- • We've supported researchers over multiple years and funding cycles — and we retain full documentation of every project. All project details, analysis parameters, and key decisions are securely archived in our internal systems.
- • We can resume your project without missing a step — whether it’s six weeks or three years later.
- • You continue working with the same Lead Bioinformatician — not someone unfamiliar with the work.
👉 Schedule a Free Discussion with Our Lead Bioinformatician Now »
🔑 What Sets Us Apart Even Further
🧠 Intellectual Engagement
- • We’re not just technical service providers — we act as scientific collaborators.
- • We ask the right questions, raise red flags when necessary, and help improve your approach.
- • Our bioinformaticians think critically about the biological context, not just the code.
- • Many researchers rely on us to enhance the science itself — not just execute it.
🧾 Grantsmanship & Funding Support
- • We've secured millions in NIH, NSF, and other research grants.
- • We support analytical sections of grant proposals, methodological justifications, and preliminary analysis.
- • Our input helps shape compelling, well-supported applications — and continues after funding is awarded.
- • We understand the expectations of reviewers and how to deliver data that supports your case.
🔐 Data Security, IP, and Institutional Trust
- • We comply with institutional data handling policies and are happy to sign NDAs when requested.
- • Your data is never shared, repurposed, or reused — ever.
- • Our internal systems and workflows have passed IT/security reviews at top universities and biotech firms.
- • We apply the same confidentiality, integrity, and professionalism that researchers uphold.
🔁 Continuity & Communication
- • We maintain institutional memory — including all relevant documentation, files, and decisions — securely and long-term.
- • You always work with the same lead analyst — no handoffs, no starting from scratch.
- • We respond clearly, professionally, and promptly — before, during, and after your project.
- • Researchers value our ongoing engagement as much as our expertise.
🔎 Curious what else sets us apart?
Explore our 10 Core Advantages:
Reason #1: 200+ Years of Combined Experience »
Reason #2: Fluent in both Biology and Computation »
Reason #3: Top-Level Bioinformatics Expertise »
Reason #4: Wide Range of Services Offered »
Reason #5: Trusted by 180+ Institutions »
Reason #6: Cost-Effective, Transparent Team Structure »
Reason #7: We Guarantee to Do It Right »
Reason #8: Support for Manuscripts and Peer Review »
Reason #9: Grant Application Support »
Reason #10: What Other Researchers Say »
❓ Still have questions about timelines, pricing, or workflow?
👉 Meet Our Lead Bioinformaticians Now »
👉 See Our FAQ for Researchers »
📨 Or reach out now — Send a Message or Request a Free Consultation »